Are you still delivering your products during lockdown?
Yes, we are delivering our range of healthy goodness for everyone during the lockdown as well. The delivery will be made within 7-8 business days, but in case there is a delay based on the current situation, we will inform you of the same. We are working diligently to provide you with your favourite products with utmost care during this unprecedented crisis.
Which places do you deliver to?
Our products are delivered all across India. You can easily order your pick for good health from alpino.store and you will receive it within 7-8 business days.
Will the packaging be safe to open?
We are taking extreme care and precaution while handling all the products. We make sure to double wrap the products and put them in a cardboard box. You can keep the package aside once it arrives and then open it after 24 hours.
What precautions are being taken to make sure the delivery is safely done?
The corona virus is airborne or it spreads via touching something. All our employees are taking utmost care during the packaging process, they are using protective gear while handling the products as well. Proper hand washing is done as an effective safety measure.
Will the quality of the product be compromised?
We are a dedicated team of people with an aim to provide top notch products and services to our consumers. Even in this time of severe chaos, we are maintaining the quality of our products to provide you with the best possible health food.
Should I be concerned if my delivery is late or I haven't received it?
There is no cause for concern, stay patient and watch out for your delivery update. In case there is a delay in your delivery, we will inform you about the same. By any chance if the products don’t reach you, please contact us on our customer care executive phone no – 08347688000 or write to us on [email protected]
How can I pay for my delivery?
You can pay for your heap of good health via online payment options. We are currently not accepting any cash on deliveries. Thank you for your patience and support.
Are you following the guidelines set up for food items?
Yes, we have been monitoring the situation closely and all our services are in accordance with the guidelines from the CDC and FDA. The safety of our consumers stands foremost for us, keeping that in mind we have been extra careful with our products.
How does the delivery system work during lockdown?
We have set up a safe delivery system for people to get their products. To ensure safety for all, no contact delivery will be practiced. The parcel will be left at your doorstep and you will be notified of the same without coming in contact with the delivery person.